I love the simplicity in the emphasis of the impact of the management culture when using Deming’s ideas and philosophy: “Much has been written about the success of Deming’s ideas and philosophy in Japan. In the United States, however, it has not been nearly so successful, although it has been almost universally adopted. At first…

“Where motivation exists, technical knowledge and skills will follow.” -Satoshi Hino, Inside the Mind of Toyota “Production is the starting point for creating value and creating civilization. Without production there is no technological progress. Production always takes place by virtue of people and their accumulated know-how. Unless you nurture people, therefore, you can’t even begin…